About This Privacy Policy
This notice from Loola Amgad describes the privacy practices of SnapDrama Go. We believe you deserve to know exactly how your information is used.
This policy takes effect on 2026-06-01. Questions may be directed to infoteamhub@azurelull.com.
SnapDrama Go is a mobile app. By downloading or using it, you agree to the practices described in this policy.
We handle data only as described in this policy and only for legitimate purposes related to delivering and improving the app.
By using SnapDrama Go, you agree to the collection and use of information as described in this Privacy Policy.
Third-party platforms and services integrated with SnapDrama Go operate under their own privacy policies.
We may update this policy from time to time. We will notify you of significant changes via the app.
For any privacy-related inquiries, please write to us at our support team. We respond within 30 days.
Product Privacy Notes
This Policy applies to SnapDrama Go in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or interface messages where applicable.
The product theme does not change the categories of data described in this Policy. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
How We Collect Information
when you use SnapDrama Go, we may collect the following types of information to deliver and improve the app experience.
What We Collect Without You Doing Anything:
- Basic device information to ensure compatibility
- A pseudonymous device ID for analytics
- Your app usage activity within the app
- Technical logs to help us fix bugs
- Your approximate location based on IP (not GPS)
Information You Share With Us:
- Your email address and messages when contacting support at infoteamhub@azurelull.com
- A display name, if you choose to set one in the app
- Feedback or content you voluntarily submit
What We Don't Collect:
We do not collect your precise location, contacts, camera images, microphone recordings, financial account information, or health data through SnapDrama Go.
Third-Party Platform Accounts: Connecting via Google Play services may share platform-level identifiers and app data with us, subject to the privacy policies of those platforms.
Questions about what we collect? Email us at our support team.
How Your Data Is Used
We use the information we collect to operate SnapDrama Go and make it better. Here's a full picture of how your data is put to work.
Running SnapDrama Go: Your data enables us to deliver the app experience, save your progress, respond when you need help, and maintain app reliability.
Analytics and Improvement: Pseudonymized usage data helps us prioritize bug fixes, improve app reliability and content discovery, and design better features based on how users interact with the app.
Protecting the App Experience: Data helps us identify and address bad actors — fraudulent, abusive, or disruptive activity — to keep SnapDrama Go reliable and respectful for everyone.
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
Where required by law (including GDPR), our legal bases for processing include: contract performance, legitimate interests, and legal compliance.
We welcome data use questions at our support team.
Information Sharing
Transparency about data sharing is important to us. Below is a complete list of who may receive your information and under what conditions.
Third-Party Service Providers
We engage companies that help us deliver SnapDrama Go — data hosting, crash analysis, and customer support. These providers are contractually prohibited from using your data for anything beyond the agreed service.
Law and Safety: We may share data when legally required (e.g., by court order or government request), or in good faith when necessary to protect safety, prevent fraud, or enforce our Terms.
Corporate Transactions: In the event of a company merger, acquisition, or restructuring, your information may transfer to a new entity — which will be bound to honor this Privacy Policy.
We do not sell your data. We never sell, rent, or auction personal information to advertisers, data brokers, or any other third party.
Anonymized and aggregated usage statistics may be shared externally. These statistics contain no personally identifying information.
Data sharing questions can be sent to our support team.
Analytics and Tracking
To improve SnapDrama Go and measure its performance, we use analytics SDKs and device identifiers. Details below.
Mobile Analytics Tools:
SnapDrama Go uses analytics software (e.g., Firebase) to collect pseudonymized usage data including session duration, feature usage, and device type.
Advertising Identifiers
Your device's Advertising ID (Apple IDFA / Google GAID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Managing Tracking: You can limit or reset tracking identifiers in your device's privacy settings. On iOS, this requires approving tracking via the system prompt. On Android, visit your Google Account settings.
Performance Monitoring: Automated crash reporting collects technical logs (device state, app version) when errors occur. No personal content is captured in crash reports.
Loola Amgad does not engage in cross-app behavioral advertising targeting.
Contact us at our support team for tracking-related inquiries.
Privacy for Children — COPPA Mixed-Audience Statement
About This Policy
Loola Amgad recognizes that SnapDrama Go may attract users of various ages. We are committed to the following child privacy protections under COPPA and comparable international laws.
What We Do Not Do
- We do not build profiles of users we know to be under 13
- We do not use personal information from users under 13 for advertising purposes
- We do not share personal information of users under 13 with third parties for commercial purposes
- We do not require children to provide personal information as a condition of using the app
Advertising Practices for Younger Users
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Parent and Guardian Rights
Under COPPA, parents of children under 13 have the right to:
- Review personal information collected from their child
- Request deletion of their child's personal information
- Refuse further collection of their child's information
To submit a request: our support team
We will acknowledge your request within 5 business days and complete the requested action within 30 days.
How to Exercise Your Privacy Rights
Loola Amgad respects your data rights under applicable privacy law, including GDPR (EU/UK), CCPA (California), and similar regulations worldwide.
Your Rights Include:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to fix inaccurate or outdated information
- Deletion — Request that we erase your personal data
- Portability — Receive your data in a machine-readable format
- Objection — Object to processing based on legitimate interests
EU/UK Users (GDPR): You have the right to lodge a complaint with your local supervisory authority if you believe your data is being processed unlawfully. Contact details for EU supervisory authorities are at edpb.europa.eu.
Submitting a Request: Send a rights request to our support team. We may ask for identity verification and will respond within 30 calendar days.
Corrections: If you notice inaccurate data — like a wrong email address in your profile — contact our support team and we'll fix it promptly.
To exercise your rights, contact our support team.
Data Retention
This section describes how long Loola Amgad keeps your information and what happens when the retention period ends.
We retain your app usage and account data for as long as your account is active. After you request deletion, we remove data within 30 days. Support records are kept for up to 12 months, and analytics data is automatically purged after 90 days.
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Requesting Deletion
You can request deletion of your data at any time by contacting our support team. We process deletion requests within 30 days.
Contact our support team with data retention questions.
Data Security
Security is foundational to how Loola Amgad operates. Below are the protections in place for SnapDrama Go data.
Technical Safeguards:
- Data in transit is encrypted using TLS (Transport Layer Security)
- Data at rest is stored with AES-256 encryption
- Secure cloud infrastructure with access controls
- Regular vulnerability scanning and penetration testing
People and Processes: Access to personal data is restricted to authorized personnel on a need-to-know basis. Our team receives regular security training and we maintain formal incident response procedures.
Security Limitations: Despite our best efforts, no data transmission over the internet is 100% secure. We encourage you to use strong passwords, enable device authentication, and contact us immediately if you suspect unauthorized access.
In the event of a significant data security incident affecting your information, Loola Amgad will notify you promptly and comply with all applicable breach notification laws.
We welcome responsible disclosure of security vulnerabilities. Contact our support team with your findings.
Security questions? Email our support team.
Third-Party Tools and Services
SnapDrama Go integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — App analytics and usage behavior measurement: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services and device compatibility support: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
SnapDrama Go is free to use and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
Global Data Transfers
Personal data collected in SnapDrama Go may be transferred to and stored in countries outside your home country. We ensure appropriate protections apply.
Where Data May Be Processed
Data collected through SnapDrama Go may be stored and processed in the United States, the European Union, or other countries where our servers or service providers are located.
How We Protect Transferred Data (EU/UK)
For transfers from the EEA or UK to countries without an adequacy decision, we use:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- UK International Data Transfer Agreements (UK IDTA), as applicable
Questions about cross-border data transfers: our support team.
Revisions to This Policy
This Privacy Policy will be updated as needed. Here's our commitment to transparent communication about policy changes.
Staying Informed: When we make significant changes, we'll notify you through the app. For minor adjustments, we'll simply update the effective date.
Check the date at the top of this page to see when we last made changes. We keep a record of prior versions available on request.
Your Options: If you disagree with an updated policy, you may stop using SnapDrama Go before the changes take effect. Continuing to use the app after the effective date means you accept the updated terms.
Prior versions of this policy are available on request. Email our support team with 'Policy Archive Request' in the subject line.
Questions about this policy's update history? Email our support team.
Contact Us
For any privacy-related questions, concerns, or rights requests, please contact Loola Amgad using the information below.
Contact Details
- Privacy and Legal: our support team
- Customer Support: our support team
When to Expect a Reply: Acknowledgment within 5 business days, full response within 30 days. We always keep you informed of progress.
Helpful Request Details:
- Type of request (access / deletion / correction / objection)
- Your approximate account creation date
- Country of residence (to apply the right laws)
Data Protection Officer: Where legally required, Loola Amgad has designated a Data Protection Officer (DPO). DPO requests may be sent to our support team marked 'Attention: DPO'.
If we're unable to resolve your privacy concern, you have the right to escalate to your local supervisory authority. In the EU: edpb.europa.eu. In the UK: ico.org.uk.
We're committed to protecting your privacy. Contact our support team with any concerns.